For a more simplified jr. admin approach I just use the bsd ports system and do a search for Apache:DBI and perform a make install in that port directory. Thanks for the detailed description Jeremey B. : )
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeremy Blain Sent: Thursday, June 23, 2005 12:48 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Apache not starting Apache::DBI is a persistant connection handler for use in running under mod_perl with DBI. You'll probably want to install it, although if you don't, and just comment that out, the worst that will happen is it'll disconnect/reconnect to the db on every request rather than being able to maintain a persistant connection. Brian Ronk wrote: > Ok, figured that part out. I needed to change the path information in > the startup script. Now I have another problem. It's looking for > Apache/DBI.pm. As far as I know though, I wasn't using that. I could > be wrong though. I have mysql running the the background. Thanks for > all the help so far. > > Brian Ronk > System Administrator > BookMasters, Inc > (419)589-5100 x1108 > > > Jeremy Blain wrote: > >> It's probably looking in the wrong place. >> check the lines at the beginning of the startup script >> (use lib '/opt/otrs') and make sure they point to the right directory. >> >> >> >> >> Brian Ronk wrote: >> >>> Kernel/Config/Defaults.pm is there. Could the permissions be wrong, >>> or is it looking in the wrong place? >>> >>> >>> >>> Jeremy Blain wrote: >>> >>>> Brian Ronk wrote: >>>> >>>>> >>>>> >>>>> Ok, I realized there are some duplicates here, but I also don't >>>>> underdstand everything in the config files for Apache yet either. >>>>> >>>>> Here are the log entries for the last time I tried to restart >>>>> Apache2: >>>>> [error] Can't locate Kernel/Config/Defaults.pm in @INC (@INC >>>>> contains: /opt/otrs/Kernel/cpan-lib /opt/otrs/ /etc/perl >>>>> /usr/local/lib/perl/5.8.4 /usr/local/share/perl/5.8.4 >>>>> /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8 >>>>> /usr/share/perl/5.8 /usr/local/lib/site_perl . /etc/apache2) at >>>>> Kernel/Config.pm line 113. >>>>> Begin failed--compilation aborted at Kernel/Config.pm line 113. >>>>> Compilation failed in require at >>>>> /usr/share/otrs/scripts/apache2-perl-startup.pl line 27. >>>>> Begin failed--compilation aborted at >>>>> /usr/share/otrs/scripts/apache2-perl-startup.pl line 27. >>>>> Compilation failed in require at (eval 2) line1. >>>>> [error] Can't load Perl file: >>>>> /usr/share/otrs/scripts/apache2-perl-startup.pl for server >>>>> harry:0, exiting... >>>>> >>>>> I'm not positive what's going on here. At first I thought it >>>>> couldn't find the startup.pl file, but it looks like it found it, >>>>> but couldn't parse it. I have a feeling that the problem might be >>>>> associated with the @INC, but I'm not positive. >>>>> Any ideas? >>>> >>>> >>>> >>>> >>>> >>>> Kernel/Config.pm is trying to load Kernel/Config/Defaults.pm and is >>>> not finding it. >>>> Does that file exist? If not, try copying >>>> Kernel/Config/Defaults.pm.dist to Kernel/Config/Defaults.pm >>>> _______________________________________________ >>> >>> >>> >> >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> Support oder Consulting für Ihr OTRS System? >> => http://www.otrs.de/ >> >> > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
