Dear All can u help me with this query
1. how to notify admin or other agent when the ticket is closed. 2. is there any way to auto stop the age when the ticket is closed. thank you in advance. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
