On 7/20/05 2:12 AM, "Victor Rodriguez Cortes" wrote:
>> When I look at the System Log, I can see recent events, but is there a
>> way I can go somewhere to see the ENTIRE log so I can research events
>> that didn't only just happen very-recently?
>
> In the past I tried to modify the code in order to show more lines in that
> page,
> but I had no success :( I'm going to ask for this feature in the [dev] list,
> maybe there's
> enough time to include it for 2.0!
>
> Anyway, I believe that by default OTRS logs to syslog (look for $Self-
>> {LogModule} in Config.pm or Defaults.pm). If you are using a log file instead
>> of syslog,
> with $Self->{'LogModule::LogFile'} you can specify which file to use.
Thank you for replying. This is what my Defaults.pm file says...
# LogModule #
# --------------------------------------------------- #
# (log backend module)
$Self->{LogModule} = 'Kernel::System::Log::SysLog';
# $Self->{LogModule} = 'Kernel::System::Log::File';
# param for LogModule Kernel::System::Log::SysLog
# $Self->{'LogModule::SysLog::Facility'} = 'user';
# param for LogModule Kernel::System::Log::SysLog
# (if syslog can't work with utf-8, force the log
# charset with this option, on other chars will be
# replaces with ?)
# $Self->{'LogModule::SysLog::Charset'} = 'iso-8859-15';
# $Self->{'LogModule::SysLog::Charset'} = 'utf-8';
# param for LogModule Kernel::System::Log::File (required!)
$Self->{'LogModule::LogFile'} = '/tmp/otrs.log';
# param if the date (yyyy-mm) should be added as suffix to
# logfile [0|1]
# $Self->{'LogModule::LogFile::Date'} = 0;
# system log cache size for admin system log (default 4k)
# $Self->{LogSystemCacheSize} = 4*1024;
...This makes me think that the log file is at /tmp/otrs.log, but it is not.
Or am I using SysLog? (I don't know perl and unix all that well)
When I search for "SysLog" I get (none of which look like OTRS logs)...
[EMAIL PROTECTED] root]# find / -name "syslog"
/var/lock/subsys/syslog
/etc/sysconfig/syslog
/etc/rc.d/init.d/syslog
/etc/logrotate.d/syslog
/etc/webmin/syslog
/usr/libexec/webmin/caldera/syslog
/usr/libexec/webmin/mscstyle3/syslog
/usr/libexec/webmin/syslog
--
Wes Plate
Automatic Duck, Inc.
http://www.automaticduck.com
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