On 20 Jul 2005 at 5:28, Wes Plate wrote:
> # LogModule #
> # --------------------------------------------------- #
> # (log backend module)
> $Self->{LogModule} = 'Kernel::System::Log::SysLog';
> # $Self->{LogModule} = 'Kernel::System::Log::File';
Here you have it: you're using syslog! Your $Self->{LogModule} variable
is
pointing to syslog, not to a Log File...
> ...This makes me think that the log file is at /tmp/otrs.log, but it
> is not.
> Or am I using SysLog? (I don't know perl and unix all that well)
Syslog is a very useful thing. It's one of the first things you should
learn about
linux/unix, as it will allow you to diagnose lot's of problems ;)
> When I search for "SysLog" I get (none of which look like OTRS
> logs)...
>
> [EMAIL PROTECTED] root]# find / -name "syslog"
> /var/lock/subsys/syslog
> /etc/sysconfig/syslog
> /etc/rc.d/init.d/syslog
> /etc/logrotate.d/syslog
> /etc/webmin/syslog
> /usr/libexec/webmin/caldera/syslog
> /usr/libexec/webmin/mscstyle3/syslog
> /usr/libexec/webmin/syslog
Probably, you can find it in /var/log/messages, but check
/etc/syslog.conf to see
all the files that syslog is logging to. You'll have many other things here,
along with
OTRS messages.
> --
> Wes Plate
> Automatic Duck, Inc.
> http://www.automaticduck.com
Regards,
---
Victor R. Rodriguez
Departamento de Sistemas
Valoraciones del Mediterraneo, S.A.
---
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