hello

I'm running OTRS 1.1.3 on a shared hosting
So I don't have access for stopping/starting MySQL, to directories
like var/, etc...
When I first installed OTRS it wasn't an easy task... I had to change
some paths on sources to make it works ok

Now I ended up with OTRS installed on /home/username/otrs/
I have directories like /home/username/otrs/var/,
/home/username/otrs/Kernel/, and so on

the "problem": I want to upgrade to the newer version
How do you suggest me to do this?

Thanks,
Luis Fernando


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