Zeke,
If you are referring to what the customer sees from the web form then yes there is an item available for this.
Add the following to your Config.pm file
# CustomerControlPanel Settings
$Self->{CustomerPanelOwnSelection} = {'First Queue Name' => 'First Queue Display Name in pulldown', 'Second Queue Name' => 'Second Queue Display Name in pulldown',};
If you are referring to the agents then you can control this through a combination of group membership and assignment of group to the queue.
I hope this answers your questions.
Thanks,
Brad
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Dehnert James Sr
Sent: Wednesday, August 24, 2005 2:04 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] User interface:Limited Queue access
Is there an easy way to limit the queues a user sees when they access
the user web page?
We want to have all cases put into 1 queue and 1 queue ONLY.
Thanks,
Zeke
--
mailto:[EMAIL PROTECTED] James "Zeke" Dehnert
Phone: 707 283 5042 Fax: 707 283 5001
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"Life is racing, everything else is just waiting"
Coo! => http://www.inference.phy.cam.ac.uk/dasher
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