Roberto Giana wrote:
It's the feature you are looking for. ;-)
All customers with the same CustomerID value can see each others tickets
as "company ticket". If you use for example a support contract number as
CustomerID each customer user under the same contract can see the
corresponding tickets as "company ticket".
Thank you! That was exactly it!
:-)
--
Camilla Krag Jensen
www.exerp.com
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