Hi,
Still setting up the system, and can't seem to get the email notification for
new ticket in queues working - new customer password/change password and admin
notification work just fine, so it's not a email account issue.
In the admin panel I've made the New Ticket Notification "Yes" for my Admin
User for their queues.
BTW, in the on-the page documentation the "Email Addresses" refer to this as
the incoming ("To:"), but the manual goes into more detail and says that this
is the outgoing ("From:") address used by the system for that queue. I assume
the manual is the correct version.
Keith Turner
Cloud Systems
Suite 405, 665 Third Street
San Francisco, CA 94107
[EMAIL PROTECTED]
http://www.cloudsystems.com
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