Emonet Jean-Bruno wrote:
> hi,
> 
> We have lots of customer in a existing database. Is there an easy way to
> import these customers into the OTRS database?
> 
> 
> thanks,
> 
> 
> jb
> 
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Hi Jean-Bruno,

you can simply acces your current database through OTRS. Simply check
Defaults.pm under <OTRS_HOME>/Kernel/Config/.

There are example settings for CustomerUser DBs. You can copy such a
whole  block into Config.pm modify it till it fits to your needs and
here we go! :-)



Have a nice day.

Christopher Kuhn

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