Emonet Jean-Bruno wrote:
> hi,
>
> We have lots of customer in a existing database. Is there an easy way to
> import these customers into the OTRS database?
>
>
> thanks,
>
>
> jb
>
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Hi Jean-Bruno,
you can simply acces your current database through OTRS. Simply check
Defaults.pm under <OTRS_HOME>/Kernel/Config/.
There are example settings for CustomerUser DBs. You can copy such a
whole block into Config.pm modify it till it fits to your needs and
here we go! :-)
Have a nice day.
Christopher Kuhn
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