Did you install mod_perl with Apache? Try "yum provides mod_perl" and see if you have installed that package. Claude Watson On Thu, 2005-11-10 at 12:31, Patrick Ouellet wrote: > Follow up on this. > I have manually installed the databse under mysql, have logged myself > using otrs user and pass and listed some table content. > > Everything seems to be there, so this doesn't seems like a database problem. > > Im really not an Apache Config expert. > Is there a Apache expert in here who could lend me a hand? > > This would be much appreciated thanx you. > > Patrick Ouellet wrote: > > > > > I installed the latest RPM on a Fedora Core 4 system. > > OTRS 2.0.3 > > Apache 2.0.54 > > PHP 5.0.4 > > Perl 5.8.6 > > mysql 4.1.14 > > > > After solving all the perl dependensies I was able to make apache start. > > But now the only thing I have is the dreaded 500 Internal Server Error. > > > > Apache will work just fine if I > > mv /etc/httpd/conf.d/otrs.conf /etc/httpd/conf.d/otrs.bak > > > > So I assume its really a OTRS problem. > > > > If I check the apache error log theres nothing there > > but I get this message in the syslogd: > > OTRS-CheckDB-10[26777]: [Error][Kernel::System::DB::new][Line:168]: > > Access denied for user 'otrs'@'localhost' (using password: YES) > > This is when I try to acces http://[server-ip]/otrs/ > > > > I know I haven't done the database setup yet. > > I tried but I cant access the installer.pl > > I will try to do it manually. > > > > Note: there are no message logged to the syslog or the > > error_log(apache) when I try to access installer.pl > > > > Anyone have a comment that could help me get this working? > > Thanx in advance for any help. Its appreciated. > >
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