Hi Michael,

I hope I understand this correct (as English is not my native language):
Problem: Any messages sent out via OTRS will fail at delivery.

Notice that its going to "[EMAIL PROTECTED]" which is correct but the
"ctladdr=<[EMAIL PROTECTED]> is the hostname
"falcon.sky-river.com" + domain "sky-river.com" we do not have a
[EMAIL PROTECTED] email or domain. What should this be set to
and I do not see an area as where to change this. Thanks guys

falcon.sky-river.com is the hostname of the machine on which OTRS is running
otrs is the user which sends e-mails from server 'falcon'

Probably your ISP is blocking this e-mail, because they don't manage mail for falcon.sky-river.com

Various solutions:
1) Just use your own mailserver on your FreeBSD machine (why the heck not?)
2) Ask your ISP to allow mail from falcon.sky-river.com
3) Hack into OTRS to fake the Return-Path (original 'sender' in e- mail headers)

And I don't care about your alcohol habits, as long as my mailbox is ordered nice and clean.
j/k ;-)

Kind regards,
Pim Rupert
Lemonbit Internet

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