Thanks Björn,

That did the trick.

Thomas

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Björn Wiberg
Sent: Friday, January 20, 2006 3:18 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Moving from DB tol file storage for attachments

Hello Thomas!

On Fri, 20 Jan 2006, Thomas Nilsen wrote:
> $Self->{TicketStorageModule} =
> 'Kernel::System::Ticket::ArticleStorageFS';
> $Self->{ArticleDir} = '/opt/otrs/var/article';

For OTRS 2, try the following instead:

     # ArticleStorageFS ticket/article storage instead of default 
ArticleStorageDB ticket/article storage
     $Self->{'Ticket::StorageModule'} = 
'Kernel::System::Ticket::ArticleStorageFS';

I believe the OTRS 2 documentation erroneously states the 1.3 syntax in the 
examples; also for the TicketIndexAccelerator examples.

Hope this helps!

Best regards,
Björn

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