Hello,
I just ran checkModules and it gave this output:
# ./otrs.checkModules
CGI ... ok
Date::Pcalc ... ok
Date::Format ... ok
DBI ... ok
DBD::mysql ... ok
Digest::MD5 ... ok
LWP::UserAgent ... ok
IO::Scalar ... ok
IO::Wrap ... ok
MIME::Base64 ... ok
MIME::Tools ... ok
Mail::Internet ... ok
Net::DNS ... ok
Net::POP3 ... ok
Net::LDAP ... ok
Net::SMTP ... ok
Authen::SASL ... ok
GD ... ok
GD::Text ... ok
GD::Graph ... ok
GD::Graph::lines ... ok
GD::Text::Align ... ok
XML::Parser ... ok
#
I'm using Fedora 4. Thank you for any help.
-David
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nils Breunese
(Lemonbit Internet)
Sent: Tuesday, March 21, 2006 1:56 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Having a problem, please help...
Matthew David Evens wrote:
> My name is David Evens and I wanted to use the ticketing program.
>
> It seemed to install fine; However, after I tried to close a
> ticket, I get the following error:
>
>
>
> No SASL mechanism found
>
> at /opt/otrs/Kernel/cpan-lib/Authen/SASL.pm line 62
>
>
>
> Is there anything I am missing that would cause this error?
Well, there might be. Did you run /opt/otrs/bin/otrs.checkModules? I
don't know what OS you're running, but I have the perl-Authen-SASL
package installed. Seems like you're missing something like that.
Nils.
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