Hello,

Thank you all for your help; However, I still have this problem. I opened up 
otrs.conf, and the first thing I noticed is that the apache2 folder is not 
there, and instead it's the httpd folder.  I am positive that I have apache2 
installed because the config file has http://httpd.apache.org/docs/2.0/ as a 
reference.  When I opened the file, it already had the lines corrected with 
'Apache2'.  I'm at a complete loss.

Thank you for any help...

-David

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peter van Beugen
Sent: Tuesday, March 21, 2006 10:15 AM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Having a problem, please help...

I run OTRS on FC4 and the FC1-FC3 RPM works fine
Disable SElinux and just change one thing:

In /etc/apache2/conf.d/otrs.conf, change "Apache::Reload" to "Apache2::Reload", 
at lines 13 and 14.

PerlModule Apache::Reload
PerlInitHandler Apache::Reload
==>
PerlModule Apache2::Reload
PerlInitHandler Apache2::Reload

Regards,

Peter van Beugen
directeur ICT
Telecom Direct Almere BV

-----Oorspronkelijk bericht-----
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Nils Breunese (Lemonbit 
Internet)
Verzonden: dinsdag 21 maart 2006 17:48
Aan: User questions and discussions about OTRS.org
Onderwerp: Re: [otrs] Having a problem, please help...

Matthew David Evens wrote:

> I'm using Fedora 4. Thank you for any help.

I believe there are some issues with running OTRS on FC4. The rpm is  
for FC1-FC3. I believe you need to change at least otrs.conf (search  
the mailinglist archives) and possibly your SELinux settings.

Still I don't think that that would give you the following error:

>> No SASL mechanism found
>>
>>  at /opt/otrs/Kernel/cpan-lib/Authen/SASL.pm line 62

Maybe someone else on this list that got OTRS working on FC4 can help  
out. I just upgraded my workstation to FC5, but I'm not running OTRS  
on it. :o)

Nils.
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