I have set up the Customer side to authenticate through AD which it is doing from the log:

 

Tue Apr 4 17:53:58 2006

notice

OTRS-CGI-10

CustomerUser: grant.nicholas authentification ok

 

However the all the login page shows is Panic! No UserData!!! I have already created a user with the same name and given them admin rights any idea?

 

Grant Nicholas

 

 

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