Fwd: [otrs] Reopening tickets

Mon, 10 Apr 2006 07:47:40 -0700



Begin forwarded message:

$Self->{'Ticket::Frontend::NoteSetState'} = 1;

$Self->{'Ticket::DefaultNextNoteStateType'} = ['new', 'open', 'closed', 'removed'];


--
Christopher Mattogno
Technology Specialist
Hampshire Educational Collaborative
97 Hawley Street
Northampton, MA 01060
p: 413.586.4900 x157
f: 413.586.0180

 

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