Le Minh Ngoc wrote:

I just look around for a helpdesk system and found
OTRS have alot of features. But unlucky, i can not
install it on my site yet.

Could anyone help me to install OTRS using cPanel ?
If it possible please teach me step by step.

Do you have root on the server or just a hosting account? cPanel doesn't really have anything to do with installing OTRS though. You'll need an SSH connection to your server and install a package or install from a source .tar.gz. Just check out the documentation: http://doc.otrs.org/2.0/en/html/c218.html

Nils Breunese.
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