Hello Alex. Pending-reminder.
I want, when any ticket is panding-reminder, automatically sent notification for team leader. Honza. Alexander Scholler napsal(a): > Hi Honza, > > Honza Rezab schrieb: >> Hello all. >> >> How can I make automatically notification for team leader when any >> ticket is timeover? > > What do you mean with timeover > - automatic ticket unlock or escalation or exceed of pending-reminder time? > > Bye, Alex > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ > -- Jan Rezab ------------------------------ Mobil: +420 603 553 811 E-mail: [EMAIL PROTECTED] WWW: http://www.rezab.org ICQ: 153 407 507 MSN: [EMAIL PROTECTED] Yahoo IM: honza.rezab AIM: honzarezab ------------------------------ Dobra nalada nevyresi vsechny tvoje problemy, ale nasere tolik lidi, ze stoji za to si ji pestovat. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
