Hello, On Fri, May 19, 2006 at 06:11:17PM +0200, Honza Rezab wrote: >Pending-reminder. > >I want, when any ticket is panding-reminder, automatically sent >notification for team leader.
That isn't possible. Reminder messages are only send out to the
current owner of the ticket. But you can work with escalation or
automated unlocking mechanism.
>Honza.
Regards,
Christian
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