Hi all,
I'm quite sure that I found a bug in the calculation of time past within
the service time (this is relevant for correct ticket escalation!).
The problem I still have is that under the otrs-linux-user, a
test-script returns the right result. But under the webgui, I get a
return of 0 seconds for some combinations of start- and end-dates.
See
http://bugs.otrs.org/show_bug.cgi?id=1210
for details.
Can you approve the bug and the bugfix?
Any explanations for my problems?
Bye, Alex
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