Hi, I have configured OTRS to receive tickets through Helpdesk Queue. When ever new ticket lands on this queue, all the members of this queue should receive notification. Currently, I am noticing that only one member in the list is getting notification. I am looking for some help to overcome this problem.
Regards, Prafulla Kumar _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
