Hi all,
My company boss would like to have the New Ticket Form from the customer
log in,in such a way that he gets a drop down menu for the subject
field. With values "Hardware" "Software" etc. Any directions on which
file I should start with will be helpful.
Thanks,
PD
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/
