Allow the OTRS user to be able to write to that directory :)
On 7/11/06 1:53 PM, "s taylor" <[EMAIL PROTECTED]> wrote: > Hello. > > How did you get it to work? > > In the user interface, I changed "Config Options: Framework -> Core::Log" > from 'LogModule: Syslog' to 'LogModule: File' and kept the default file > location as 'LogModule::LogFile: /tmp/otrs.log' and the file was not > created. The checks in the checkboxes are grayed out. I want to be able to > view the log via both the interface AND store the data in the file. > > Any suggestions to get it to work? > > Thanks. > > =================================== >> From: Bipin <[EMAIL PROTECTED]> >> Reply-To: "User questions and discussions about OTRS.org" <[email protected]> >> To: "User questions and discussions about OTRS.org" <[email protected]> >> Subject: Re: [otrs] Where do I find the system log? >> Date: Tue, 11 Jul 2006 22:31:56 +0530 >> >> Hi >> >> Login as root user in to the system >> >> tail -f /var/log/messages (Only work with Unix based systems. I tried it >> on trustix 2.2) >> >> regards >> >> -- >> ___________________________ >> Bipin Das >> Linux Administrator, >> Spectrum Softtech Solutions, >> Mahakavi G Road,Cochin-682011. >> Phone 0484 4082000. >> www.spectrum.net.in www.spectramedi.com >> >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> Support orr consulting for your OTRS system? >> => http://www.otrs.com/ > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support orr consulting for your OTRS system? > => http://www.otrs.com/ -- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
