Hi, On Thu, Aug 10, 2006 at 02:16:36PM +0200, news gonzo news gonzo wrote: >I have a problem with my genrerics agents which aren't >executing every 10 minutes. >Here is an extract of the log: > >[Thu Aug 10 10:10:08 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. >[Thu Aug 10 10:30:08 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. >[Thu Aug 10 10:40:08 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. >[Thu Aug 10 11:00:07 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. >[Thu Aug 10 11:10:08 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. >[Thu Aug 10 11:20:08 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. >[Thu Aug 10 11:40:07 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. >[Thu Aug 10 11:50:08 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. >[Thu Aug 10 12:00:08 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. >[Thu Aug 10 12:20:08 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. >[Thu Aug 10 12:30:08 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. >[Thu Aug 10 12:50:07 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. >[Thu Aug 10 13:00:08 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. >[Thu Aug 10 13:10:08 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. >[Thu Aug 10 13:30:07 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. >[Thu Aug 10 13:40:07 >2006][Notice][Kernel::System::GenericAgent::JobRun] >Run GenericAgent Job 'AFFECTATION_ACME' from db. > > >As you can see the execution is not regular. >Besides, I have change the cron tab for an execution >every 10 minutes: > >*/10 * * * * C:/OTRS/Perl/bin/perl.exe >C:/OTRS/otrs/bin/GenericAgent.pl -c db >*/10 * * * * C:/OTRS/Perl/bin/perl.exe >C:/OTRS/otrs/bin/GenericAgent.pl
What are the time settings of the job? What happens, if you change the
crontab to execute the GenericAgent module every 5 minutes?
Regards,
Christian
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