I have two queues
with 3 users assigned each, i can assign a ticket to a queue, but when i tried
to assign a Owner, i only can view the users with RW access.
I tried using
ChangeOwnerToEveryone, but its really complex to manage this because some
tickets could lost into the system, if the user who receive the ticket doesn´t
have access to the queue.
Some
ideas??
Regards
Martin
Waichman
Director
Serbiznet
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