Any advice on how to handle "Out of Office Auto
Reply"? customers open tickets and have these OOO things when we reply to
them..
In an attempt to fix it, I set up a filter to
move email that has "Out of Office Auto Reply" in the subject into another
queue, but it moves the entire ticket, not just the
auto-reply!
anybody have similar issues or ways of dealing with
this?
thanks in advance,
Andy
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