Hi! I'm currently evaluating OTRS using Version 2.0.4 on Windows.
Is there a way to modify the subject of the OTRS generated mails? Currently the subject is like that: Re: [Ticket#2006090335000429] printer not working I would rather have the subject look like that: Re: printer not working [Ticket#2006090335000429] I think it can be very confusing to users to have the ticket ID in front of the actual subject. Thanks in advance! Regards Benjamin Putsch _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
