If you mean is the queue is selected in my preferences, i answer Yes.
[EMAIL PROTECTED] a écrit : -----Pour : [email protected]
De : [EMAIL PROTECTED]
Envoyé par : [EMAIL PROTECTED]
Date : 12/09/2006 10:07AM
Objet : Re: [otrs] I don't see tickets in My Queues
On Tuesday 12 September 2006 11:02, [EMAIL PROTECTED] wrote:
> Hi,
>
> when I access on the home page of the system, My Queues is always empty (My
> Queues (0)) even if i have open tickets (Tickets : 2)
> Is it normal or do I have to change something ?
>
> Is it possible to see tickets directly on this page ?
Hi.
Did you select that queue as 'your queue' in account preferences?
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