Jasperreports uses an entirely different language, java! I use it for many general reporting things, but making something like this part of the OTRS distro would require an individual to install some j2ee (tomcat etc).
:D On 9/15/06 1:35 AM, "Alexander Scholler" <[EMAIL PROTECTED]> wrote: > Hi, > > OTRS v2.1 comes with reimplementation or new GUI (?) of the statistic > framework. > > That's fine, but I think OTRS shall not try to rebuild better external > tools specialized for statistic analysis. > > I just heard about JasperReports. Did anybody of you gained experience > on cooperation of OTRS and JasperReports? > > If so, did you achieve to use the time within the working hours (e.g. > for duration between ticket creation and closure) instead of just using > mathematical time-differences. > > Bye, Alex > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support orr consulting for your OTRS system? > => http://www.otrs.com/ -- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
