Thanks a lot for your response.. I think I may need further help, though:
I have these two questions:
a) I notice there aren't two actual files named "webserver-cgi-setup" or
"otrs-cgi-setup".... What are the scripts that I am expected to modify,
if any?
b) What must I do to begin setup? Is it as simple as just installing the
rpm and opening the setup page?
Dustin
Alexander Scholler wrote:
Hi Dustin,
Dustin Oprea schrieb:
I see that the installer.pl file used to set up the system should be
in OTRS' root web directory, but it seems to be buried in
"www/otrs/bin/cgi-bin/installer.pl" instead. I tried many different
versions, and then just moving everything (as a last resort) to where
the documentation says the installer script and every other webfile
should be, but to no avail.
What am I missing?
The static web-files are located in
URL-path /otrs-web/, that's the file-path [your installation specific
otrs-home]/var/httpd/htdocs/.
The dynamic pages (perl-scripts) are located in
URL-path /otrs/, that's (if running CGI) [your installation specific
otrs-home]/bin/cgi-bin/.
It's not neccassary to move files within you otrs-installation.
Watch you webserver-cgi-setup and ajust otrs-cgi-setup to fit it.
Thanks :) .
Dustin Oprea
Bye, Alex
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