Its even more simple to follow the docs at docs.otrs.org! Go through the "source" directions if you need more detail on whats happening when you type in this horrific 'rpm -I' command.
-Andy On 9/25/06 5:04 AM, "Dustin Oprea" <[EMAIL PROTECTED]> wrote: > > Thanks a lot for your response.. I think I may need further help, though: > > I have these two questions: > > a) I notice there aren't two actual files named "webserver-cgi-setup" or > "otrs-cgi-setup".... What are the scripts that I am expected to modify, > if any? > b) What must I do to begin setup? Is it as simple as just installing the > rpm and opening the setup page? > > Dustin > > > Alexander Scholler wrote: > >> Hi Dustin, >> >> Dustin Oprea schrieb: >> >>> >>> >>> I see that the installer.pl file used to set up the system should be >>> in OTRS' root web directory, but it seems to be buried in >>> "www/otrs/bin/cgi-bin/installer.pl" instead. I tried many different >>> versions, and then just moving everything (as a last resort) to where >>> the documentation says the installer script and every other webfile >>> should be, but to no avail. >>> >>> >>> What am I missing? >> >> >> The static web-files are located in >> URL-path /otrs-web/, that's the file-path [your installation specific >> otrs-home]/var/httpd/htdocs/. >> >> The dynamic pages (perl-scripts) are located in >> URL-path /otrs/, that's (if running CGI) [your installation specific >> otrs-home]/bin/cgi-bin/. >> >> It's not neccassary to move files within you otrs-installation. >> Watch you webserver-cgi-setup and ajust otrs-cgi-setup to fit it. >> >>> >>> Thanks :) . >>> >>> Dustin Oprea >> >> >> Bye, Alex >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> Support orr consulting for your OTRS system? >> => http://www.otrs.com/ > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support orr consulting for your OTRS system? > => http://www.otrs.com/ -- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
