Boniforti Flavio ha scritto:
Asfihani ha scritto:
Helo,

How to handle newline in new ticket which is submitted via email? I always
got the following:

From:      [EMAIL PROTECTED]
To:     [EMAIL PROTECTED]
Subject:     test
\ntest\n\ntest\n\ntest\n\n\n\n

Do you feel it's charset-related?
I have some similar behaviour, in fact. Every "new line" in my email ticket is ignored and I get all the text on one (wrapped of course) line.

Any suggestions?


I actually did NOT get any response, shall we try with the latest updated OTRS version? Which one are you using?

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Boniforti Flavio
Provincia del Verbano-Cusio-Ossola
Ufficio Informatica

Tecnoparco del Lago Maggiore
Via dell'Industria, 25
28924 Verbania
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