Boniforti Flavio wrote:
Boniforti Flavio ha scritto:
Asfihani ha scritto:
Helo,
How to handle newline in new ticket which is submitted via email? I
always
got the following:
From: [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Subject: test
\ntest\n\ntest\n\ntest\n\n\n\n
Do you feel it's charset-related?
I have some similar behaviour, in fact. Every "new line" in my email
ticket is ignored and I get all the text on one (wrapped of course) line.
Any suggestions?
I actually did NOT get any response, shall we try with the latest
updated OTRS version? Which one are you using?
Latest version (2.1.1).
Thank you.
Rgds,
Asfihani
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