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http://doc.otrs.org/2.0/en/html/ B.2.8. Core::TicketWatcher B.2.8.1. Ticket::Watcher Description Value Description:
Enable or disable the ticket watcher feature. Group:
Ticket SubGroup:
Core::TicketWatcher Valid:
1 Required:
1 Config-Setting:
$Self->{’Ticket::Watcher’} = ’0’; B.2.4.8. Ticket::Responsible Description Value Description:
Enable ticket responsible feature. Group:
Ticket SubGroup:
Core::Ticket Valid:
1 Required:
0 Config-Setting:
$Self->{’Ticket::Responsible’} = ’0’; Regards. Peter Van: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Namens Maurizio
Pederneschi Hi, I'm a newbie of OTRS and I would want know if exist a User
Guide of this product. Look at the attached image: Where I must
define "owner" and "responsible"? The listbox is
empty... Thank's, Maury P.S.: There is some italian that use OTRS?
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