Op 19-okt-2006, om 23:40 heeft Brad Ummer het volgende geschreven:
First, I wanted to enable the long listing of ticket history. I
followed the instructions here:
http://www.mail-archive.com/[email protected]/msg02584.html
and added this to my otrs/Kernel/Config.pm file:
$Self->{TicketZoomExpand} = 1;
Unfortunately there doesn't seem to be any difference when I zoom
the ticket. A screenshot of what I'm seeing is here:
http://www.fsmxserve1.com/temp20061019/OTRS_screen_v1.png
I thought that each of the six messages back and forth would all be
displayed on this page. Am I misunderstanding how this should be
working, or am I doing something wrong?
You're doing something wrong. Remove the line you added and set Admin
-> SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewZoom ->
Ticket::Frontend::ZoomExpand: yes
Nils Breunese.
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