On 10/20/06 Nils Breunese (Lemonbit) wrote: >Op 19-okt-2006, om 23:40 heeft Brad Ummer het volgende geschreven: > >>First, I wanted to enable the long listing of ticket history. I followed the >>instructions here: >> >>http://www.mail-archive.com/[email protected]/msg02584.html >> >>and added this to my otrs/Kernel/Config.pm file: >> >>$Self->{TicketZoomExpand} = 1; >> >>Unfortunately there doesn't seem to be any difference when I zoom the ticket. >> A screenshot of what I'm seeing is here: >> >>http://www.fsmxserve1.com/temp20061019/OTRS_screen_v1.png >> >>I thought that each of the six messages back and forth would all be displayed >>on this page. Am I misunderstanding how this should be working, or am I >>doing something wrong? > >You're doing something wrong. Remove the line you added and set Admin -> >SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewZoom -> >Ticket::Frontend::ZoomExpand: yes > >Nils Breunese.
That did exactly what I needed. Thanks for the information. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
