Hey again,

Crazy or not mine works :) @ Peter 

> -----Ursprüngliche Nachricht-----
> Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im 
> Auftrag von mike conigliaro
> Gesendet: Dienstag, 28. November 2006 16:54
> An: User questions and discussions about OTRS.org
> Betreff: Re: AW: AW: [otrs] ModuleKernel::Modules::FAQ 
> notregistered inKernel/Config.pm!
> 
> yup, i just restarted with no luck.  i also made the change 
> on line 48 of $HOME/Kernel/System/LinkObject/FAQ.pm.
> 
> FrontendDest => "Action=AgentFAQ&ItemID=",
> 
> did i miss something else?

As I have said, and as you can read, two of us have used the solution at


> 
> Mike Conigliaro
> ProActive Technologies
> [EMAIL PROTECTED]
> 203.239.0440 ext:317
> www.getproactivenow.com
> 
> 
> [EMAIL PROTECTED] wrote:
> > Hello,
> > 
> >> -----Ursprüngliche Nachricht-----
> >> Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
> Im Auftrag 
> >> von mike conigliaro
> >> Gesendet: Dienstag, 28. November 2006 16:37
> >> An: User questions and discussions about OTRS.org
> >> Betreff: Re: AW: [otrs] Module Kernel::Modules::FAQ notregistered 
> >> inKernel/Config.pm!
> >>
> >> thanks, but this didnt help.  i went to Config Options: 
> >> Ticket -> Core::LinkObject and made it look like this (FAQ 
> was added 
> >> to the list):
> >>
> >> LinkObjects =>
> >>    Ticket
> >>    FAQ
> >>
> >> then i updated lines 129-149 in
> >> $HOME/otrs/Kernel/Output/HTML/Standard/AgentFAQ.dtl, but it still 
> >> tells me the module is not registered.  how do you 
> register a module?
> > 
> > Did you restart otrs after the changes were made?  I am not 
> sure if this will have an affect, but it should be tried.
> > 
> > The solution definitely works, we have tested it on at 
> least two installations.
> > 
> > OTRS Version 2.1.3 and FAQ 1.0.11
> > 
> >> Mike Conigliaro
> >> ProActive Technologies
> >> [EMAIL PROTECTED]
> >> 203.239.0440 ext:317
> >> www.getproactivenow.com
> >>
> >>
> >> [EMAIL PROTECTED] wrote:
> >>>  
> >>> http://www.mail-archive.com/[email protected]/msg12344.html
> >>>  
> >>>> -----Ursprüngliche Nachricht-----
> >>>> Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> >> Im Auftrag
> >>>> von mike conigliaro
> >>>> Gesendet: Montag, 27. November 2006 23:10
> >>>> An: User questions and discussions about OTRS.org
> >>>> Betreff: [otrs] Module Kernel::Modules::FAQ not registered 
> >>>> inKernel/Config.pm!
> >>>>
> >>>> i just did a fresh install of otrs 2.1.3, and im getting
> >> this error
> >>>> when i click on the "FAQ" link when replying to a ticket.  does 
> >>>> anyone know whats going on?
> >>>>
> >>>> ERROR: OTRS-CGI-10 Perl: 5.8.4 OS: linux Time: Mon Nov 27
> >>>> 17:08:19 2006
> >>>>
> >>>> Message: Module Kernel::Modules::FAQ not registered in 
> >>>> Kernel/Config.pm!
> >>>>
> >>>> Traceback (13986):
> >>>>     Module: Kernel::System::Web::InterfaceAgent::Run
> >> (v1.17) Line: 555
> >>>>     Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47
> >>>>
> >>>> --
> >>>> Mike Conigliaro
> >>>> ProActive Technologies
> >>>> [EMAIL PROTECTED]
> >>>> 203.239.0440 ext:317
> >>>> www.getproactivenow.com
> >>>> _______________________________________________
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> >>>> Archive: http://lists.otrs.org/pipermail/otrs
> >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> >>>> Support orr consulting for your OTRS system?
> >>>> => http://www.otrs.com/
> >>>>
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> >> => http://www.otrs.com/
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