fyi, here's the solution that worked for me:
http://bugs.otrs.org/show_bug.cgi?id=1490
(thanks to armando de la re)
Mike Conigliaro
ProActive Technologies
[EMAIL PROTECTED]
203.239.0440 ext:317
www.getproactivenow.com
[EMAIL PROTECTED] wrote:
Hey again,
Crazy or not mine works :) @ Peter
-----Ursprüngliche Nachricht-----
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im
Auftrag von mike conigliaro
Gesendet: Dienstag, 28. November 2006 16:54
An: User questions and discussions about OTRS.org
Betreff: Re: AW: AW: [otrs] ModuleKernel::Modules::FAQ
notregistered inKernel/Config.pm!
yup, i just restarted with no luck. i also made the change
on line 48 of $HOME/Kernel/System/LinkObject/FAQ.pm.
FrontendDest => "Action=AgentFAQ&ItemID=",
did i miss something else?
As I have said, and as you can read, two of us have used the solution at
Mike Conigliaro
ProActive Technologies
[EMAIL PROTECTED]
203.239.0440 ext:317
www.getproactivenow.com
[EMAIL PROTECTED] wrote:
Hello,
-----Ursprüngliche Nachricht-----
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Im Auftrag
von mike conigliaro
Gesendet: Dienstag, 28. November 2006 16:37
An: User questions and discussions about OTRS.org
Betreff: Re: AW: [otrs] Module Kernel::Modules::FAQ notregistered
inKernel/Config.pm!
thanks, but this didnt help. i went to Config Options:
Ticket -> Core::LinkObject and made it look like this (FAQ
was added
to the list):
LinkObjects =>
Ticket
FAQ
then i updated lines 129-149 in
$HOME/otrs/Kernel/Output/HTML/Standard/AgentFAQ.dtl, but it still
tells me the module is not registered. how do you
register a module?
Did you restart otrs after the changes were made? I am not
sure if this will have an affect, but it should be tried.
The solution definitely works, we have tested it on at
least two installations.
OTRS Version 2.1.3 and FAQ 1.0.11
Mike Conigliaro
ProActive Technologies
[EMAIL PROTECTED]
203.239.0440 ext:317
www.getproactivenow.com
[EMAIL PROTECTED] wrote:
http://www.mail-archive.com/[email protected]/msg12344.html
-----Ursprüngliche Nachricht-----
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Im Auftrag
von mike conigliaro
Gesendet: Montag, 27. November 2006 23:10
An: User questions and discussions about OTRS.org
Betreff: [otrs] Module Kernel::Modules::FAQ not registered
inKernel/Config.pm!
i just did a fresh install of otrs 2.1.3, and im getting
this error
when i click on the "FAQ" link when replying to a ticket. does
anyone know whats going on?
ERROR: OTRS-CGI-10 Perl: 5.8.4 OS: linux Time: Mon Nov 27
17:08:19 2006
Message: Module Kernel::Modules::FAQ not registered in
Kernel/Config.pm!
Traceback (13986):
Module: Kernel::System::Web::InterfaceAgent::Run
(v1.17) Line: 555
Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47
--
Mike Conigliaro
ProActive Technologies
[EMAIL PROTECTED]
203.239.0440 ext:317
www.getproactivenow.com
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=http://www.otrs.com/
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=http://www.otrs.com/
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=http://www.otrs.com/
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/
