hi all, i want to ask u, how can i customize to know performance my agents, cause i want to know progress work and know how fast and good to finish their work... where i can find it? is there a modul to custom it?
thx for ur guidence, - HM - ____________________________________________________________________________________ Want to start your own business? Learn how on Yahoo! Small Business. http://smallbusiness.yahoo.com/r-index _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
