Where did you renamed "CustomerDefaultState and PostmasterDefaultState" ? I cannot find it.
Thanks, Sven On Thursday 19 October 2006 16:40, Estiven Restrepo wrote: > I renamed CustomerDefaultState and PostmasterDefaultState from "new" to > "new2" and it solved the problem, but why does it work? it´s not just > creating a new file called "new2" that will be overflown shortly ? > > thanks in advance > > S-Tiven > > 2006/10/5, Estiven Restrepo <[EMAIL PROTECTED]>: > > Hello, > > > > I have the same problem.. did you do it? > > > > please help me > > > > 2006/8/22, Davide Pluda <[EMAIL PROTECTED]>: > > > Hello. > > > > > > I'm new in otrs, i use it few months back. It was works fine. Today it > > > doesn't kork, when i try to create a ticket from customer it give this > > > error: > > > > > > ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Aug 22 15:44:04 2006 > > > > > > Message: Need TicketID! > > > > > > Traceback (3342): > > > Module: Kernel::System::Ticket::Article::ArticleCreate (v1.94) Line: > > > 84 > > > Module: Kernel::Modules::CustomerTicketMessage::Run (v1.3) Line: 311 > > > Module: Kernel::System::Web::InterfaceCustomer::Run ( v1.6) Line: > > > 677 Module: /opt/otrs/bin/cgi-bin/customer.pl (v1.36) Line: 47 > > > > > > I read an other mesage similar to mine, but solution proposed "Just > > > make some free space available in /opt and you will get thru the > > > problem" don't work... > > > > > > I can create ticket from User. > > > > > > Can you help me? > > > Please. > > > _______________________________________________ > > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > > Archive: http://lists.otrs.org/pipermail/otrs > > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > Support orr consulting for your OTRS system? > > > => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
