Hello,We have OTRS 2.1.3 installed on CentOS 4. One of our agents discovered today that clicking the CustomerID link on a ticket (which used to give you a list of all the customer's tickets in previous versions) now comes up with a page saying: "You need permissions!"
However, even a user that is in all groups and has full permissions for every group gets this message. Is this working for others? Others having this problem? What permissions would a user need for this?
Of course as a workaround the agent can click the Search button and search for the CustomerID there and get all tickets for that customer, but that's a bit of a detour.
Nils Breunese.
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