On Thu, 7 Dec 2006, Nathan Campbell wrote:
http://doc.otrs.org/2.1/en/html/x1456.html#configuration-agent-auth-back
end-htbasic
Is this what you are looking for? I have never used it before, perhaps
someone could correct me if wrong.
I'm using that for agent logins and it works great. Caveat: You still
need to individually setup each user or it won't work. Kind of a pain -
it would be nice if the account were auto-created based on some template
when the agent first logs in.
On a related note, does anyone know if the customer httpauth has the same
limitation?
Thanks,
Charles
Nathan Campbell
_____
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Sofia Peixoto
Sent: Thursday, December 07, 2006 6:33 AM
To: [email protected]
Subject: [otrs] skip otrs login
Hi,
what I want to do is integrate your otrs system in my company's website.
It already has a login form to access restricted areas and I wanted to
integrate the otrs customer interface in one of those areas, but I don't
want the customers to have the need to do a second login. Is it possible
to jump directly to the customer area? And is there a way to integrate
the current interface in my website template? What file(s) should I
edit?
I'm still new to otrs and would apreceate any help.
Thanks
--
Sofia
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