Hi Charles,

Charles Sprickman schrieb:
On Thu, 7 Dec 2006, Nathan Campbell wrote:

http://doc.otrs.org/2.1/en/html/x1456.html#configuration-agent-auth-back
end-htbasic

Is this what you are looking for? I have never used it before, perhaps
someone could correct me if wrong.

I'm using that for agent logins and it works great. Caveat: You still need to individually setup each user or it won't work. Kind of a pain - it would be nice if the account were auto-created based on some template when the agent first logs in.

See
    # UserSyncLDAPMap
    # (map if agent should create/synced from LDAP to DB after login)
    #$Self->{UserSyncLDAPMap} = {
    #    # DB -> LDAP
    #    Firstname => 'givenName',
    #    Lastname => 'sn',
    #    Email => 'mail',
    #};
    # UserSyncLDAPGroups
    # (If "LDAP" was selected for AuthModule, you can specify inital
    # user groups for first login.)
#    $Self->{UserSyncLDAPGroups} = [
#        'users',
#    ];


On a related note, does anyone know if the customer httpauth has the same limitation?

Thanks,

Charles

Bye, Alex
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