Thanks Alex!

I got it working, I didn't got the user creation working though, as I
didn't understand yet how to map the values required to the database
(creation_date and other dates). But this don't worries me as I will
make the account creation through other front-end.

I also have a new problem and will mail it in another thread.

Thanks again! This software is really made in a super powerful way,
very modular, extensible, adaptable and... GPL!!!

On 12/15/06, Alexander Scholler <[EMAIL PROTECTED]> wrote:
Hi Bruno,

Bruno Sarlo schrieb:
> Hi all,
>
> I've been trying to connect the OTRS authentication system with my
> users database.
>
> I've added to the file Kernel/Config.pm the following code, changing
> the values to feet my database config but I still can't login.

>
>    # --------------------------------------------------- #
>    #                                                     #
>    #             Start of config options!!!              #
>    #                 CustomerUser stuff                  #
>    #                                                     #
>    # --------------------------------------------------- #
>
>    # CustomerUser
>    # (customer user database backend and settings)
>    $Self->{CustomerUser} = {

You just customized the configuration of customer-information-database.
You also need to cutomize the customer-authentication-section, all
parameters below
$Self->{'Customer::AuthModule'}

See the doc for details.

Bye, Alex
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Bruno
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