Please find attached my exported config , just use the "Import" function
in the stats area. You also might want to change the queues etc. HTH
Jason Little wrote:
The version that we are currently running is 2.1.1
Jason
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Danie
Sent: Tuesday, January 16, 2007 6:38 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Per User Stats
Hi Jason ,
A little more info is needed (are you running 2.0.4 or 2.1)? In 2.1 I have
setup such a stat and will be willing to share it :)
Jason Little Mintcommerce Log Holder wrote:
Is there a way to get per user stats? Like the number of closed tickets
per
specific user per day or something like that. I have been looking through
the stats and trying a few out but it doesn't look like you can do it from
there. I can always do an sql query for it but if someone knows a way to
do
it already it would save me some time.
Jason Little
Network Administrator
Mint Inc
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<?xml version="1.0" encoding="ISO-8859-1"?>
<otrs_stats>
<Cache>0</Cache>
<Description>ewqe</Description>
<File></File>
<Format>Print</Format>
<GraphSize>1200x800</GraphSize>
<Object>Ticket</Object>
<ObjectModule>Kernel::System::Stats::Dynamic::Ticket</ObjectModule>
<Permission>users</Permission>
<StatType>dynamic</StatType>
<SumCol>0</SumCol>
<SumRow>0</SumRow>
<Title>tes2</Title>
<UseAsValueSeries Element="QueueIDs" Fixed="0">
</UseAsValueSeries>
<UseAsValueSeries Element="OwnerIDs" Fixed="0">
<SelectedValues>[EMAIL PROTECTED]</SelectedValues>
<SelectedValues>danie</SelectedValues>
</UseAsValueSeries>
<UseAsXvalue Element="StateIDs">
</UseAsXvalue>
<Valid>1</Valid>
</otrs_stats>
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