Forgive me for playing "ignorant user" here but the instructions clearly say:
> These instructions are for people upgrading OTRS from "2.0" to "2.1". I am not upgrading from 2.0, I'm upgrading from 2.1.x. The documentation needs to be more precise in future. Steve Nils Breunese (Lemonbit) wrote: > I just downloaded the .tar.gz (I use the .rpm normally), but the > UPGRADING file does in fact list the things you need to backup and > provides you a command to run to upgrade your database (only needed to > get to 2.1, but you can run it anyway). > > Nils Breunese. > -- Steven Carr Engineer - Khipu Networks [EMAIL PROTECTED] Secure - Compliant - Infrastructure
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