Hi Danie, Danie schrieb: > Hi All , > > Anyone have ANY ideas ? I am at my wits end... > > Danie wrote: >> Hi All , >> >> Ok so we decided to build a secondary OTRS system , sort of as a >> reference archive to our production system. I basically did a clean >> install of 2.1.6 on FC5 , copied over the 2.0.4 database and article >> data , followed the instructions of the UPGRADE.txt document to >> upgrade the database. All went fine , could log in but as soon as I >> click on a queue to view the tickets I get an error message : >> >> Can't use an undefined value as a HASH reference at >> /opt/otrs//Kernel/System/Ticket/Article.pm line 1363. >> >> I searched the otrs archives but to no avail , I think the ticket data >> in the database can't find the actual article reference? >> Also I did run the Setpermissions.sh script as well.. >> >> Any help will be appreciated.
I'm not known with your case, I think something went wrong or was missed during update. Perhaps bin/UnitTest.pl coudl help you. The "Names" for the necessary option "-n" can be found in scripts/test >> >> Daniel Bye, Alex _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
