Was a bit quick on the draw see.. http://doc.otrs.org/2.1/en/html/x1622.html#customer-self-registration-custom er-table
> -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of LQ Marshall > Sent: Tuesday, April 17, 2007 11:54 PM > To: 'User questions and discussions about OTRS.org' > Subject: RE: [otrs] Customisation > > Chris, > > > Are there any guides for customisation when it comes to adding new > > fields? I want to add some fields like Phone Number and so > on to the > > customer addition form in the Agent view (the bit where > they can add a > > new customer). I want to be able to set it up so it is easy to get > > the customers phone number when you go into phone call mode. > > The answer to your question may be found here ... > http://doc.otrs.org/2.1/en/html/c1463.html#customer-data > > Don't know about your second question. Hopefuly there are > more knowledgeable users out there who will help. > > -->LQ > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
