When I try to attach a file bigger then 1MB, I got this error [Error][Kernel::System::Web::UploadCache::DB::FormIDAddFile][Line:91]: Got a packet bigger than 'max_allowed_packet' bytes
I setup my "WebMaxFileUpload" to be 50 MB, but no change I still cannot attach bigger files Can someone help me, or give me some hint, how to trace the problem . I still think that this is an OTRS setting, that needs to be changed. Thanks in advance Peter
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