Re: [otrs] max_allowed_packet

Tue, 24 Apr 2007 00:21:03 -0700 

Petar Kazakov wrote:


When I try to attach a file bigger then 1MB, I got this error
[Error][Kernel::System::Web::UploadCache::DB::FormIDAddFile][Line: 91]: Got a packet bigger than 'max_allowed_packet' bytes
I setup my “WebMaxFileUpload” to be 50 MB, but no change I still cannot attach bigger files 



Can someone help me, or give me some hint, how to trace the problem …

I still think that this is an OTRS setting, that needs to be changed.
The max_allowed_packet setting is a MySQL setting: <http:// dev.mysql.com/doc/refman/4.1/en/packet-too-large.html> 

Nils Breunese.

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